Terms of use

Last updated: [PLACEHOLDER: date]

This website is run by [PLACEHOLDER: business legal name] (“SoumyaNeer”, “we”, “us”), [PLACEHOLDER: registered business address]. By using this website or ordering from us, you agree to these terms.

Our products

SoumyaNeer bath-water conditioner sachets are for adding to bath water. Please read and follow the instructions on the pack before use.

[PLACEHOLDER: usage and safety instructions exactly as printed on your product label]

Images on this website are for illustration and may differ slightly from the product you receive.

Orders and pricing

• Orders are placed by messaging us on WhatsApp [PLACEHOLDER: or through our checkout]. An order is confirmed only when we confirm it to you.
• Prices are in Indian Rupees (₹). [PLACEHOLDER: whether prices include GST and shipping]
• We may decline or cancel an order — for example, if an item is unavailable or a price was shown in error. If you have already paid, we will refund you in full.

Payment

[PLACEHOLDER: accepted payment methods and when payment is due]

Shipping, returns and refunds

See our shipping & refund policy.

Intellectual property

The SoumyaNeer name, logo, text and images on this website belong to [PLACEHOLDER: business legal name]. Please do not copy or reuse them without our written permission.

Limitation of liability

To the extent permitted by law, we are not liable for any indirect or consequential loss arising from the use of this website or our products. Nothing in these terms limits any rights you have under the Consumer Protection Act, 2019 or other applicable law.

Governing law

These terms are governed by the laws of India. Courts at [PLACEHOLDER: city] will have jurisdiction.

Contact

Questions about these terms? Email [PLACEHOLDER: email] or message us on WhatsApp [PLACEHOLDER: number] (opens in a new tab).